Terms of Service

IIQE Prep provides practice questions, worked explanations, timed mock exams and progress tracking written to the public syllabi of the examinations it covers. The Service is provided for study purposes only.

IIQE Prep is an independent study service, not affiliated with or endorsed by the Insurance Authority, the IIQE administrator (the Vocational Training Council) or the Mandatory Provident Fund Schemes Authority (MPFA). 'IIQE' and 'MPF' are used only to describe the examinations. We do not use the logos of the Insurance Authority, the Vocational Training Council or the MPFA. All practice questions are original study material written to the public syllabus; they are not past or official examination questions. We do not guarantee that using the Service will lead to any exam result.

You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account. You must be at least 18 years old to use the Service.

Paid access is sold as a one-time pass in Hong Kong dollars, paid in advance through our payment processor, Stripe. Each pass grants access to every live paper for a fixed window: 60 days (1-month pass), 90 days (3-month pass) or 365 days (6-month pass), starting when the pass is activated. A pass is a single charge: it does not renew automatically and we do not charge your payment method again. When the window ends, access simply expires.

There is no subscription and nothing to cancel. If you buy another pass, the additional time stacks on top of any remaining access. You can see your expiry date on your dashboard. Prices may change; any change applies only to future purchases.

Refunds are governed by our Refund Policy, which forms part of these Terms.

You may use the Service for your own personal exam preparation. You may not copy, scrape, resell, redistribute or publicly share the question content, share your account, or attempt to disrupt or reverse-engineer the Service. You may not use bots, scripts or other automated means to access the Service or collect its content, or use the content to build another study product or to train any software on it. The questions, explanations and notes are our original work, protected by copyright, and remain our property. We may suspend or terminate an account that breaks this section (see section 9).

The Service and its content are provided "as is" without warranties of any kind. Study material may contain errors and is not legal, regulatory, financial or investment advice. Rules change: you are responsible for checking the current law, the Insurance Authority's and the MPFA's codes and guidelines, and the examination requirements.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental or consequential loss, or for exam outcomes. Our total liability for any claim is limited to the amount you paid for the Service in the three months before the claim.

We may suspend or terminate accounts that breach these Terms. You may stop using the Service and ask us to delete your account at any time.

These Terms are governed by the laws of the Hong Kong Special Administrative Region, and disputes are subject to the jurisdiction of the Hong Kong courts. Nothing in these Terms limits any right you have under consumer-protection law.

Questions about these Terms: email support@iiqeprep.hk or use our feedback form.